Return & Exchnage

Return & Exchange

**Return and Exchange Policy**

At Celluluxe, we take pride in offering the latest and most innovative tech wearable accessories to our valued customers. We want to ensure your shopping experience with us is as smooth and enjoyable as possible. To that end, we have crafted a straightforward Return and Exchange Policy that caters to your needs.


If you find yourself in the rare situation where you wish to return a product, we understand that sometimes a change of mind can happen. Our return policy is designed to accommodate such circumstances. You may return your purchased tech wearable accessory within **30 days** of the delivery date, provided that the product remains **unopened, unused, and in its original packaging**.

To initiate a return, simply contact our customer support team at info@celluluxe.com with your order number and a brief reason for the return. Once we receive your request, we will provide you with the necessary instructions and a return shipping label, if applicable. After we receive the product and confirm its condition, we will promptly process your refund. Please note that shipping charges are non-refundable.


At Celluluxe, we also understand that preferences can change, and sometimes you might wish to exchange your tech wearable accessory for another. Our exchange policy is designed to accommodate this as well. To initiate an exchange, please visit our nearest outlet.

Our friendly and knowledgeable staff at the outlet will be delighted to assist you in finding the perfect replacement for your product. They will assess the condition of the item and discuss your preferences to ensure you leave with a product that better suits your needs. The decision to exchange will be made after this evaluation.

Please remember to bring your proof of purchase when visiting our outlet for an exchange.

**Additional Information**

– All returned or exchanged products must be in their original packaging, including all accessories and documentation.
– Celluluxe reserves the right to refuse returns and exchanges that do not meet the specified conditions.
– If a product is found to be defective or damaged, please refer to our Warranty and Repairs Policy for further assistance.

We are committed to making your experience with Celluluxe as enjoyable and hassle-free as possible. If you have any questions or require further clarification on our Return and Exchange Policy, please don’t hesitate to contact our dedicated customer support team at info@celluluxe.com We are here to assist you every step of the way.

Thank you for choosing Celluluxe for your tech wearable accessory needs. Your satisfaction is our top priority, and we look forward to serving you.